GENERAL CRUISE QUESTIONS: (Click here to scroll down to Question 15)
- Is cruising affordable and a good vacation value?
- How long are cruises?
- When's the best time to take a cruise?
- When is Hurricane season?
- When's the most affordable time to take a cruise
- Where can I go?
- Are all ships and cruises fairly similar?
- I have never been on a cruise? Which is the best cruise line for me?
- Are there different classes of service?
- Will I get bored? Feel confined?
- Is motion-discomfort a problem?
- What's there to do in port?
- But what if I don't want to take a tour?
- Do I have to participate in the activities?
- Do cruise lines welcome families with kids?
- What's there to do at night?
- Is there a charge for entertainment?
- Is it easy to meet people?
- Will there be people like me?
- Can singles have fun on a cruise?
- Is cruising right for honeymooners?
- What is the secret to having a great cruise?
- Where can I learn more about cruises?
- It all sounds too good to be true. Is it?
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QUESTIONS ABOUT BOOKING A CRUISE
- How do I book a cruise?
- Why should I book with the Great American Cruises & Tours
- Great American Cruises & Tours is in Memphis Tennessee, I'm in Los Angeles and I've never done business with you. How I can I be sure you're legitimate?
- Why are your rates better than my local travel agent?
- Is it better to book my cruise early or wait for a last minute discount?
- Can I book on short notice?
- Do the cruise lines have Senior Citizen Rates? Family Rates? Last Minute Discounts?
- What about these rates in my Sunday newspaper? Why aren't they ever available?
- Why can't I just deal with the cruise line directly?
- Do the cruise lines ever give free upgrades?
- Can I extend my cruise vacation?
- Should I buy cancellation insurance? Is it worth it? What does it cover?
- How do I pay for my cruise? What are the deposit and final payment requirements?
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Is cruising affordable and a good vacation value?
Yes! There are cruise vacations to suit every budget, from the cost-conscious to the most luxurious. Even more important, a cruise offers the best travel value for your money. Your fare includes all meals, your cabin, onboard daytime activities, nighttime parties and entertainment. So for once, you'll know what your vacation will end up costing you before you go. (Your only extra expenses will be drinks, optional shore excursions, and personal services such as massage or hairstyling.)
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How long are cruises?
As long or short as you want. There are cruise lines that offer itineraries from three days to three months. Whatever your schedule, we'll do our best to find the cruise for you.
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What's the best time to take a cruise?
Anytime is the best time to take a cruise, but it also depends on where you'd like to go. The Caribbean is fantastic year round; however, some of the more exotic destinations are seasonal. For example, you can only cruise to Alaska between May and September; to Europe between April and November; to Bermuda, between April and October; the Panama Canal, between September and April. So you see, no matter what time of year it is, it's a perfect time to cruise.
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When is Hurricane Season?
If we could only predict the future. Officially, the National Hurricane Service states that hurricane season starts on June 1 and ends November 31st. That's 6 months of the year. However, history has shown us the the greatest concentration of hurricane and tropical storm activity tends to be between late August and mid-October. Since we've been in business, we've only seen one sailing date was cancelled due to hurricane activity.
Does this mean you shouldn't cruise during September? Not at all. Some of your best rates are during this period and your Captain would never jeopardize your safety. Cruise ships are certainly safer than land-locked Caribbean Islands during a hurricane. With speeds of 20 - 22 knots, cruise ships can outrun a 14 knot hurricane. Today's ships are equipped with state of the art weather equipment that keeps the Captain and his crew fully aware of a storm's position and if he feels that there is any danger to his passengers, crew, or his vessel he can simply "move" this floating resort to safer waters.
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When is the most affordable time to take a cruise?
If you are looking for the very, least expensive time to take a cruise, then consider sailing between the end of August and the sailing before Christmas, but not over Christmas or Thanksgiving. Most families have children that are back to school, folks begin saving vacation time for holiday travel, and everyone's saving money for the holiday season. Considering all of these factors, expect to cruise prices that are better than 2-for-1 with reduced rates for 3rd and 4th passengers. A 7 night cruise that normally sells for $899 per person in the summer could be $499 pp during this period with the 3rd and 4th sailing for $99. That's a potential average of $300 pp for a one week cruise.
If you're looking for a senior citizen rate, a regional promotion, a past passenger promotion, or a last minute deal, you'll likely find it during this period. Not the Winter, Spring, or Summer.
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Where can I go?
Where do you want to go? Cruises visit practically any destination accessible by water -- the Caribbean, Bahamas, Alaska, Bermuda, Europe, Hawaii, the Greek Isles, the Orient, Australia, Tahiti, the Galapagos Islands, South America, India, the Panama Canal and more. If you can name it, we can probably get you there by ship.
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Are all ships and cruises fairly similar?
Far from it. Ships range from under 200 feet to over 1,000 feet. You can sail with anywhere from fewer than 100 fellow passengers to over 2,600. Experience atmospheres ranging from casual to formal, classically simple to ultra-deluxe. You can even choose between traditional propeller-driven craft, sail-assisted cruise ships, or even a paddle-wheel river boat.
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I have never been on a cruise. Which is the best cruise line for me?
This is a common question, and the answer is - it depends. It's like asking what is the best car? The best cruise line for you might not be the best line for someone else because everyone has different priorities, interests, etc.
This may be bad news - but you'll probably have to do a little homework. You'll be spending quite a bit of money so it will be worth it. The good news is that you probably will enjoy the cruise on any line - they all do a good job. But if you can zero in on one which may be best for you, you may even have a better time.
Some of the things you need to consider are:
- Price
- Ships (age, size, accommodations)
- Itineraries
- Passengers (interests, ages, etc.)
Fortunately there is a lot of information. Your Great American Cruises & Tours agent will be glad to help you. There are also cruising guides (library, book store); magazines (Cruise Travel); recommendations from friends; and one of the most important - the cruise brochure.
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Are there different classes of service?
Today's cruise ships are one-class. Everyone onboard can use all of the ship's facilities. The price of a stateroom is based primarily on its size and location. Regardless of the category you book, you'll enjoy the same courteous service, menus, activities, and entertainment as everyone else onboard.
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Will I get bored? Feel confined?
Hardly. Being at sea gives you a feeling of freedom few places can offer. There's plenty of room. And it'll probably take you two or three days just to discover what's onboard. Plus, you get the added adventure of exploring new and exciting ports of call. Cruise ships are like floating resorts with all the things fine resorts have to offer. You can be by yourself and lie back in a lounge chair, breathe in the sea air, soak up the sun, read good books, or watch the ever-changing view. Or, you can join in exercise classes, dance classes, sports contests and other organized deck activities. Perhaps you can practice your tennis stroke or golf swing, or shoot some baskets. You can go for a swim, stretch out in the sauna or work out in the gym. You can see a feature movie, attend a lecture by renowned experts, play backgammon or bridge. And that's just when you're onboard!
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Is motion-discomfort a problem?
Not really. The most popular cruise areas boast some of the calmest waters in the world. In addition, stabilizers on modern ships, advance availability of accurate weather information, and development of effective preventative medications have, for the most part, eliminated the incidence of motion discomfort.
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What's there to do in port?
So much you'll have a hard time choosing! You can go off on your own. Or take a guided tour. You can search ancient ruins or hunt for shopping bargains. Ride a raft over river rapids, a bicycle down the side of a 10,000 foot volcano, or ride a horse across miles of hills and beaches. Climb a waterfall or pyramid. See the birthplace of civilization or listen to steel drum bands. Follow the footsteps of history or the wake of a waterskiing boat. If there's still time (and you aren't ready to rest yet), enjoy a folkloric show. Play golf or tennis. Eat native foods. Learn how to windsurf. Sun and swim at some of the world's best beaches. Catch a record marlin. Sail, snorkel, or go scuba diving. Go to a nightclub or glittering casino. Take a cable car to the top of a mountain. Explore dark catacombs. In short, a cruise is the easiest way to see new places and do all the things you dream of. Cruising is the perfect way to sample a number of destinations that you may want to return to for another vacation...and you never have to pack and unpack the destinations come to you!
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But I Don't Want Take Tour!
Well, then don't - although if everybody felt that way I think they would run out of transportation real fast. You can do what you want in port. You will either tender (small boat to shore) or dock. It depends on the port and how many ships are there. But if you tender it will usually be done efficiently.
You can take tours arranged by the ship, take your own tours (rent a car, cab, etc.), just walk into town, or stay on the ship. You can have lunch on the ship - you can always come back, even with tender, they run all the time. If it's an all-day tour, and they will usually include lunch. The half-day tours are timed to get you back for lunch (or leave after lunch).
They will review all the tours for you on the ship and you should go if you're interested. Even if you want to do it on your own, you may pick up some ideas.
In the Caribbean and Alaska you certainly don't have to take tours - but many people do and are quite happy with them.
If you are cruising in Europe and some other parts of the world it may be different. Unless you just want to go into the city. They usually run shuttle buses which will take you 'downtown'. But this is only to the port city. For example, the port for Paris might be Le Havre. If you want to get to Paris, you're on your own. Sometimes you're close to a train station - all depends.
Ship tours are usually well organized and usually well worth the money. We know sometimes you can do it cheaper on your own, but remember that you are also paying for a guide, admissions, etc. Not to mention peace of mind - the ship won't leave until all the tours are back. If you go on your own you may have to build in extra time to be sure you won't miss the ship.
If you're highly independent we're sure you can always do things on your own. But for the rest of us - the tours are just fine. And if you're worried about waiting for stragglers, this rarely happens in our experience, especially if you are on a cruise in Europe, Asia, etc. Experienced cruisers know how to behave. And if they don't they are brought in line very quickly - believe me!
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Do I have to participate in the activities?
On a cruise, you do what you want to. You can do everything. Or lie back and do absolutely nothing. It's your vacation.
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Do cruise lines welcome families with kids?
32% of cruise vacations are booked by families with children. Most cruise lines make a special point of providing supervised activities for youngsters, especially during school holidays. If your children enjoy swimming, sports, games, movies, and the adventure of new places, they'll love a family cruise. You'll find the kids adapt to shipboard life with ease, and you won't have to wonder what they're up to every minute. The cruise staff will help keep them busy and entertained. Best of all, children generally travel at a substantially reduced rate.
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What's there to do at night?
At night, life aboard a cruise ship really turns on. There's dancing; live entertainment in nightclubs, discos and lounges; feature films; and parties with all your new friends. Most ships even have casinos. There are also many special events like the Captain's Cocktail Party, Passenger Talent Night, the Masquerade Parade, the Late Night Buffet (just for one last bite to tide you over 'til breakfast). And the night can go on as long as you want. Even until the spectacle of sunrise at sea.
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Is there a charge for entertainment?
Never. On a cruise vacation, the entertainment is on the house. There's no cover. No minimum. No charge for an admission ticket. The shows are live. The movies are first-rate. The variety is limitless.
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Is it easy to meet people?
A cruise ship is a great place to make new friends, because everyone's so friendly. The atmosphere is cordial, relaxed. And you'll have all kinds of things in common to talk about. At dinner. At cocktails. Around the pool. Or along the promenade rail. And don't be surprised if you find yourself making arrangements to meet them aboard ship again next year.
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Will there be people like me?
No matter what you've heard to the contrary, there's no such thing as a typical cruise passenger! All kinds of people take cruises...of all ages...from all walks of life...singles, couples and families. Passengers can vary from ship to ship and cruise to cruise. Just ask your Great American Cruises & Tours agent for advice on the best ship for you, based on your tastes and lifestyle.
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Can singles have fun on a cruise?
Cruising is ideal for people traveling alone, because it's so easy to meet other people. In fact, most ships have parties just for singles early on, so you can start to be involved right away. Most ships also have single cabins as well as single rates for double staterooms. In many cases, a cruise line will even find you a roommate to share a double if you ask them.
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Is cruising right for honeymooners?
Without a doubt. Cruising offers an atmosphere that's just right for romance...cozy dinners for two, strolling on deck at sunset, dancing the night away (even under the stars) and so much more to remember forever. Most lines provide special services from Sunday or Monday departures to welcome champagne and breakfast in bed. (And, speaking of beds, most ships have them in double, queen, or king sizes!) Also, some ships offer special programs for performing a marriage ceremony or renewing your marriage vows in port. By the way, honeymooners should email us for our Honeymoon Planning Guide with special rates for our passengers tying the knot.
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What Is The Secret To Having A Good Cruise?
Believe it or not- there is a secret. It's called attitude.I believe that if you go in with a positive attitude - you will have a good time. This may be put to the test when the ship starts to sink - but even then you can get pictures and get rich selling them to CNN. :-)
We have found that a cruise is what you make of it. The cruise line provides the resources, and it is up to you how to use them. And recognize that everything can't be just the way you want it. With 1,000 to 3,000 people on board they have to keep everyone happy - more or less.
Get to know the crew members - dining room staff, cruise director and staff, your cabin steward, etc. I think it makes a difference it you show some interest and you might even learn something. I always find out where the people are from, etc.
Of course there are people who will never be happy - we've run into a few on cruises. Just remember, these people are HAPPY - being unhappy is their goal. I think some of these people may have a computer :-).
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Where Can I Learn More About Cruising?
A good source might be your library - they may have guidebooks on cruising (Fodor's, Frommer's, Berlitz, etc.). Of course, you can also buy these (about $20 - $25).
There are magazines for the consumer. The most popular one is Cruise Travel. It comes out every other month and costs about $12/year. If you want to get just one, this is the one we would recommend.
Two others are Ocean Cruise News and Porthole. They are for the more serious cruisers. Ocean Cruise News is more like a newsletter (16 pages). No advertising, $28/year. Porthole has changed, unfortunately, and is now more of an industry magazine. (They may not agree with this assessment!). $20/year.
Cruise Travel Magazine, 990 Grove St., Evanston, ILL 60201 (708-491-6440)
Ocean Cruise News, P.O. Box 92, Stamford, Conn., 06904 (203-329-2787)
Porthole Magazine, P.O. Box 469066, Escondido, CA 92046-9066 (800-776-7678)
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It all sounds too good to be true! Is it?
The one major complaint we hear over and over again is that cruises end far too soon! Beyond that, it's hard to find any negatives. After all, you don't have to run to make plane connections to get from one port to the next. You don't have the hassles of making dinner or nightclub reservations. You don't have the bother of packing and unpacking as you move from place to place. You don't get unexpected, expensive surprises at restaurants or nightclubs. You have a wealth of options for shopping, adventure, sightseeing, exploring, entertaining and sports activities. All you have to worry about is relaxing and enjoying your vacation. Most importantly, every crew and staff member onboard is dedicated to making your cruise vacation the best vacation of your life (until you top it next year with your next cruise!)
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How do I book a cruise?
Simply call the Great American Cruises & Tours of the Carolinas at 800-301-5302 or submit a Request For Proposal through email and one of our enthusiastic, knowledgeable representatives will be glad to help you. We will help you pick the cruise that fits your vacation schedule, tastes, and budget; then make all the arrangements to get you from your doorstep to your stateroom and back.
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Why should I book with the Great American Cruises & Tours of the Carolinas?
There are a number of reasons to book with the Great American Cruises & Tours. Among them: fast, courteous service with the best rates in the country. For more information about us, please visit our Corporate Profile.
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Great American Cruises & Tours is in Memphis, Tennessee. I'm in Los Angeles and I've never done business with you. How can I be sure you're legitimate?
We're a member of the Cruise Lines International Association, and the Black Business Association You may contact The Black Buisness Association 901-527-2222 and ask them about us. We will be glad to give you any information that will make you feel comfortable with us.
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Why are your rates better than what my local travel agent is quoting me?
Top Producing Cruise Only Travel Agencies have better buying power than over 90% of the travel agencies across the country. Our margins are often better because we buy in bulk. Often we have group rates that your local agent doesn't have. We are informed immediately of special regional, last minute, and senior promotions. Our agents are trained to ask for the best deal and most corporate intensive agencies are not. By specializing in cruises, we're also very good at finding them at the best prices, often passing on our margins to you in the form of greater discounts.
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Is it better to book my cruise early or wait for a last minute discount?
It depends on your level of flexibility, but overall, it is better to book early. The cruise lines will often lower your rate if a better promotion comes along after your book your trip. Some guidelines are listed below for when should consider booking, but again what they really come down to is flexibility.
Book early (at least 6 - 8 months in advance) if:
- It's an inaugural cruise
- You want specific cabin, i.e.
· suites or mini-suites
· location (port, starboard, middle of the ship, bedding, etc.)
· handicapped
- It is a unique itinerary (holiday, infrequent)
- You're not flexible with dates (honeymoon, vacation, etc.)
- You need a cabin for 3 or 4 people
- You need multiple cabins (family, group, etc.)
- You are particular about seating at dinner (especially if you want late seating)
- You plan to use frequent flyer tickets to get to the port (especially foreign cruises)
Book late if:
- You have lots of flexibility (itinerary, dates), especially if only two people are cruising
- You don't care about the location of your cabin and you will take an inside cabin
- You can drive to the port (and none of the other guidelines apply)
- You feel it isn't any fun unless you have lots of pressure :-)
Some cruise lines will now guarantee dinner seating and take a lower deposit when you book early (this may only be for repeat passengers).
Most people book 8 months to as much as 18 months in advance. You can always cancel, but of course you have to lay out the money for the deposit. Refunds on deposits are slow, however, and may take up to two months.
In the Caribbean at this time, where they have obviously built too many ships (especially in the winter when the ships are not in Alaska/Europe), some of these rules may not apply. Anyway, they are only guidelines.
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Can I book on short notice?
Even the most popular cruises sometimes have space available because of late cancellations. So, have your Great American Cruises & Tours agent check or visit www.greatamericancruises.com for periodic updates. But, to get exactly the ship, cabin, and sailing date you want, you should plan and book early. Most cruise lines also offer early booking discounts for customers who plan ahead. Then, just sit back and anticipate all the fun you're going to have!
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Do the cruise lines have Senior Citizen Rates? Family Rates? Last Minute Discounts?
Most of these promotions are available in the off peak booking seasons, after right after the first of the year and between September and mid-December. Anyone can qualify for a senior rate provided one of the passengers in the cabin is 55 years old or older. Usually these rates a $50 to $100 per person lower than the normal rates. Great American Cruises & Tours will post Senior Rates on the Internet as they become available.
Family Rates are programs that cruise lines use to fill the third and fourth berths on cruises on soft saiings. For example, the third and fourth person in a cabin may pay $499 per person on a typical seven night cruise. However, to help fill a ship, the cruise line may reduce this rate to $99 or even offer free passage to 3rds and 4ths. We will post these specials as well.
Finally, Last Minute Discounts are less popular than in the past. Today, the cruise lines are trying fill the ships with better early booking discounts like Royal Caribbean's Breakthrough Rates and Carnival's SuperSavers. They can now tell about three months prior to sailing if a sailing needs help. If they due, they'll institute Past Passenger Discounts First, Senior Rates second, Regional Promotions Third, and then drop the rates if necessary. Either way, if you book early and the price comes down after putting down your deposit, the cruise line will often lower your rate to the new promotion. You're always better off booking early.
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What about these rates I see in my Sunday newspaper? Why aren't they ever available?
The rates you see in your Sunday newspaper in January are often for sailings during the most affordable week in the fall and on the shortest cruise. Since this pricing is based on the lowest category on the ship (which also happens to have the fewest cabins)
Frequently Asked Questions